Employment

    At Child Guidance Center, our goal is to deliver the highest quality services to clients and their families. To that end, we seek a diverse staff of well-qualified professionals. In order to hire and retain a valued work force, we offer competitive wages, professional development, educational assistance and an excellent benefit package.  Child Guidance Center is an Affirmative Action/Equal Opportunity Employer and Service Provider.  We are also a Drug Free Work Place. If you are hired, you will be required to have a thorough background investigation, be fingerprinted and pass a routine drug test.

    Listed below are current vacancies.  Positions will remain open until filled.

    CURRENT VACANCIES (click on job title to see full job description):

     To apply for a position:

    • Please download our Job Application documents by clicking here and here.
    • Once you have downloaded the documents, please fill them out completely.
    • Email the completed documents back to our HR Director at: jobapp@childguidancecenter.org.

     

     

     

    Title: Administrative Assistant Dept/Team: AOP, NDT & WDT OP
    Reports To: Program Director Supervises: Clerical Intern
    Pay Grade: 3110 Status: Non-Exempt
    Original Issue Date: March 2009 Reviewed or Revised: February 2011

    Position Purpose: Provides professional back-office clerical and/or front-office reception functions that support quality clinical services, efficient business practices and engaged customer service.

    General Responsibilities:

    1. Treats clients, family members, visitors and fellow employees with courtesy, dignity and respect, demonstrating cultural sensitivity and competency.
    2. Creates a welcoming and safe environment.
    3. Demonstrates an understanding of and support for the agency’s strategic vision, mission and core values.
    4. Exemplifies a team concept.
    5. Manages an active office, develops and maintains file and record management systems, and supports a team of professional staff.
    6. Communicates effectively both verbally and in writing.
    7. Demonstrates the ability to prioritize responsibilities utilizing direct supervisor for guidance.
    8. Completes all administrative responsibilities.
    9. Complies with Corporate Compliance and other policies and procedures governing the agency.
    10. Maintains the highest level of client confidentiality.
    11. Demonstrates ethical and professional conduct in the performance of all position functions, free of fraud, abuse and conflict of interest.
    12. Assists in meeting the team’s annual budgetary goal by meeting or exceeding performance standards.
    13. Participates in staff training and other agency-related activities as required.

    Detailed Responsibilities:

    1. Greets consumers, visitors and other staff when they enter the work area. Oversees that consumers sign in for their appointments.
    2. Supervises and maintains the waiting room, ensuring it is safe, clean, and organized. Ensures that an adequate supply of working toys and current magazines is available.
    3. Maintains personal work space and/or office in a clean, well-organized and safe manner.
    4. Develops and maintains the weekly appointment schedule, based on input from the Therapists. If a client does not keep the appointment, indicates the missed appointment as a “No Show” on the sign-in log, which is given to the Program Director on a weekly basis.
    5. Collects co-pays at time-of-service and updates the fee card. Gives receipts to the consumer. On a weekly basis, completes the ledger and forwards it to the billing team.
    6. Provides clerical support to the team by word-processing correspondence, rescheduling clients, making copies, faxing and/or mailing records, releases and PCP notifications within the business week and completing other reasonable requests. Completes tasks within the required timeframe.
    7. Answers phone calls promptly. Returns voicemail, faxes and emails within the business day. Takes accurate messages and delivers them to the appropriate person.
    8. Organizes and distributes the mail and posts out-going items by the close of each business day.
    9. Completed intakes forms accurately, ensuring that initial insurance information is correct. Schedules clients for Parent Orientation and informs them about what documentation they are required to bring.
    10. At a minimum, assists in Parent Orientation by setting up the room and overseeing that all client paper work is complete and accurate and that required documents, like social security cards and insurance cards, are included in the intake packet. Schedules the psycho-social evaluation with an appropriate Therapist.
    11. Forwards enrollment packet to Billing Liaison and prepares labels. Compiles client chart. Ensures they are well maintained and organized according to agency and provider requirements and ready for physician or audits.
    12. Provides administrative QA to client charts.
    13. Develops a current list of closed charts. Maintains the file room and ensures security of the charts kept there, including chain of custody procedures as needed. Organizes charts for annual Data Savers distribution.
    14. Keeps a current daily listing of Therapists’ schedules.
    15. Prints progress notes on a daily basis and organizes them for Therapists’ signatures. Completes chart filing for each therapist on a weekly basis, with an error rate not to exceed 2%.
    16. Maintains a current and complete supply of agency forms. Updates them as needed and discards out of date copies.
    17. Ensures that an adequate supply of office supplies is available. Completes supply requests, obtains authorization and forwards the request to the Administrative Secretary.
    18. Oversees petty cash operations, including retaining receipts and balancing the funds. Keeps supervisor informed of proceedings.
    19. Oversees monthly and quarterly income verification for TANF funded clients.
    20. Completes other tasks as assigned by direct supervisor.

    Required Competencies:

    1. Knowledge of:
      • Administrative and clerical procedures and systems.
      • The principles and processes for providing excellent customer and personal services.
      • Office equipment such as fax machines, copiers, phone systems and the use of computers for spreadsheet, word processing, database management and other applications.
      • Reading, writing and speaking so others can understand.
      • Basic math and data entry.
    2. Skills:
      • Active listening and not interrupting at inappropriate times.
      • Demonstrating cultural sensitivity and understanding.
      • Utilizing time productively and efficiently.
      • Intermediate computer skills inputting at least 45 correct words per minute, utilizing MS Office Suite, including Word and Outlook and the internet to research data and obtain information.
      • Multi-tasking and demonstrating priority flexibility.
    3. Abilities:
      • Establishing and maintaining constructive and cooperative working relationships.
      • Building mutual trust, respect and cooperation with team members and other agency staff.
      • Observing, analyzing and monitoring situations to make sound decisions.
      • Monitoring and controlling resources, such as office supplies and petty cash.
      • Comparing and analyzing information for reports and to solve problems.

    PHYSICAL DEMANDS/WORKING CONDITIONS:

    1. Intermittent physical activity including bending, reaching, turning, twisting, stretching and prolonged periods of sitting.
    2. Lifting boxes and other items up to 15 pounds.
    3. Manual dexterity in order to open locked cabinets, use a keyboard, operate office equipment and other similar tasks.
    4. Hearing, seeing and communicating by phone, personal interface or in writing, to receive and convey information and/or to ensure client and personal safety.
    5. Ability to multi-task and/or shift tasks quickly as necessary.
    6. Ability to tolerate frequent interruptions.
    7. Critical thinking using logic and analysis, observation and evaluation.
    8. Remembering information.
    9. Exposure to virus, disease and infections.
    10. Overhead florescent lights, extended periods of time at a video display terminal and air conditioning.

    Minimum Qualifications:

    A high-school diploma plus at least two years office experience is required, preferably in a medical setting. Additionally, some type of paid experience working with children and their families is preferred. Intermediate computer and ten key skills are also required.

    The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by the incumbent. It in no way states or implies that these are the only duties to be performed. This job description will be reviewed periodically and may be revised to more accurately reflect the job and/or the needs of Child Guidance Center.

    Title: Therapist Dept/Team: Community Family Services
    Reports To: Program Director Through Licensed Clinical Supervisor Supervises: No one
    Pay Grade: 5010 Status: Exempt
    Original Issue Date: April 2009 Reviewed or Revised: February 2011

    Position Purpose: To provide high quality therapeutic counseling services to clients and their families in the home, at school or at a location in the community, engaging them in the therapy process.

    Essentials Responsibilities:

    1. Treats clients, family members, visitors and fellow employees with courtesy, dignity and respect, demonstrating cultural sensitivity and competency.
    2. Demonstrates an understanding of and support for the agency’s strategic vision, mission and core values.
    3. Complies with Corporate Compliance and other policies and procedures governing the agency.
    4. Exemplifies a team concept.
    5. Maintains the highest level of client confidentiality.
    6. Demonstrates ethical and professional conduct in the performance of all position functions, free of fraud, abuse and conflict of interest.
    7. Keeps direct supervisor informed of clinical concerns and personnel matters.
    8. Demonstrates knowledge and skills necessary to provide care appropriate to the age and specific needs of the client.
    9. Delivers the highest standard of clinical treatment to clients and their families in the home, school or other community setting and ensures that professional standards of conduct prevail.
    10. Supports continuous Quality Assurance by providing chart and record oversight and audits on a regular basis.
    11. Maintains a full client caseload and meets all required productivity and billing standards.
    12. Demonstrates the ability to prioritize responsibilities, utilizing direct supervisor for guidance.
    13. Assists in meeting the team’s annual budgetary goal by meeting or exceeding performance standards.
    14. Completes all administrative and clinical responsibilities willingly and competently.
    15. Immediately reports any real or suspected child abuse or neglect, as defined in FL Statutes, Section 415.504, to FL Department of Children and Families via the FL Protective Services System (1-800-962-2873) as a condition of continued employment.

    Detailed Responsibilities:

    1. Provides quality therapeutic services to a full caseload of clients, meeting or exceeding team productivity, billing and administrative standards:
      • 100% PB2 compliance
      • 100% CFARS compliance
      • No expired Treatment Plans
      • Averages at least 52% productivity
      • CGAS improvement of 65% from open to close
    2. Demonstrates a working understanding of Systems Therapies and incorporates that into all clients’ treatments.
    3. Immediately alerts the Licensed Clinical Supervisor or Program Director of any unusual problems, anomalies or potential crises that arise with clients.
    4. Participates pro-actively in the monthly peer review process as part of continuous quality assurance and performs regular chart QA audits to ensure compliance.
    5. Participates pro-actively in individual clinical/administrative supervision at least twice a month. Is open to and accepting of clinical supervision and professional critique.
    6. Develops and completes intake forms, psychosocial evaluations, treatment plans and progress notes within the required timeframe, to comply with agency policies and procedures and Medicaid standards.
    7. Diagnoses client symptoms according to the DSM IV and develops and implements appropriate treatment.
    8. Involves clients and families in treatment planning and decision making as appropriate.
    9. Maintains personal work space and/or office in a clean, well-organized and safe manner.
    10. Ensures that required timesheets, leave requests and other routine paper work are completed accurately within the required time frame.
    11. As appropriate, may also include case managers, school personnel, DCF caseworkers and other community members who provide adjunct services, in treatment plan development.
    12. Participates in staff training and other agency-related activities as required.
    13. Completes other tasks required by the Licensed Clinical Supervisor or Program Director.

    Required Competencies:

    1. Knowledge of:
      • Therapeutic modalities and approaches used in treating children, adolescents and their families.
      • Therapeutic and communication techniques appropriate to the age and specific needs of clients.
      • Maintaining charts and records according to professional standards.
      • Office equipment such as fax machines, copiers, phone systems and the use of computers for spreadsheet, word processing, database management and other applications.
      • Reading, writing and speaking so others can understand.
      • Basic math.
    2. Skills:
      • Providing sound clinical practices, including diagnosing according to DSM-IV and developing appropriate treatment plans.
      • Demonstrating cultural sensitivity and understanding.
      • Demonstrating flexibility, adaptability and problem-solving skills in a variety of settings.
      • Ensuring work time is used productively and efficiently.
      • Moderate computer skills inputting at least 35 correct words per minute (cwpm), utilizing agency IT systems and software.
      • Using the internet to research data and obtain information.
    3. Abilities:
      • Establishing and maintaining constructive and cooperative working relationships.
      • Building mutual trust, respect and cooperation with team members and other agency staff.
      • Explaining things to clients and families so they understand and are encouraged to be involved in the treatment process.
      • Observing, analyzing and monitoring situations to ensure client safety and to make sound decisions.
      • Comparing and analyzing information for reports and to solve problems.
      • Performing physical activities that require reaching and bending, hearing, speaking, and sight, and physically handling materials and lifting boxes and other objects up to 10 pounds.

    Physical Demands/Working Conditions:

    • Intermittent physical activity including bending, reaching, turning, twisting, stretching and prolonged periods of sitting.
    • Lifting and carrying boxes, lap top computer, client files and other items up to 15 pounds.
    • Manual dexterity in order to open locked cabinets, use a keyboard, operate office equipment and other similar tasks.
    • Hearing, seeing and communicating by phone, personal interface or in writing, to receive and convey information.
    • Inductive and deductive reasoning.
    • Critical thinking using logic and analysis, observation and evaluation.
    • Remembering information.
    • Exposure to virus, disease and infections.
    • Overhead florescent lights, extended periods of time at a video display terminal and air conditioning.
    • Getting into and out of a vehicle multiple times during the work day, in a variety of weather conditions.

    Minimum Qualifications:

    A Master’s degree from a FL license-eligible program that allows the practitioner to register as an intern in the social work, therapeutic mental health counseling or marriage and family therapy disciplines is required. Previous experience providing therapeutic services to children and/or families and developing treatment plans based on DSM- IV diagnoses is preferred. Moderate computer skills are required, such as inputting at least 35 cwpm and familiarity with spread sheets and Microsoft Outlook. Reliable transportation with liability insurance, a FL driver’s license and good driving record are also required.

    The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by the incumbent. It in no way states or implies that these are the only duties to be performed. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. This job description will be reviewed periodically and may be revised to more accurately reflect the job and/or the needs of Child Guidance Center.

    Title: Therapist Dept/Team: Outpatient
    Reports To: Program Director Through Licensed Clinical Supervisor Supervises: No one
    Pay Grade: 5010 Status: Exempt
    Original Issue Date: April 2009 Reviewed or Revised: February 2011

    Position Purpose: To provide high quality therapeutic counseling services to clients and their families in the home, at school or at a location in the community, engaging them in the therapy process.

    Essentials Responsibilities:

    1. Treats clients, family members, visitors and fellow employees with courtesy, dignity and respect, demonstrating cultural sensitivity and competency.
    2. Demonstrates an understanding of and support for the agency’s strategic vision, mission and core values.
    3. Complies with Corporate Compliance and other policies and procedures governing the agency.
    4. Exemplifies a team concept.
    5. Maintains the highest level of client confidentiality.
    6. Demonstrates ethical and professional conduct in the performance of all position functions, free of fraud, abuse and conflict of interest.
    7. Keeps direct supervisor informed of clinical concerns and personnel matters.
    8. Demonstrates knowledge and skills necessary to provide care appropriate to the age and specific needs of the client.
    9. Delivers the highest standard of clinical treatment to clients and their families in the home, school or other community setting and ensures that professional standards of conduct prevail.
    10. Supports continuous Quality Assurance by providing chart and record oversight and audits on a regular basis.
    11. Maintains a full client caseload and meets all required productivity and billing standards.
    12. Demonstrates the ability to prioritize responsibilities, utilizing direct supervisor for guidance.
    13. Assists in meeting the team’s annual budgetary goal by meeting or exceeding performance standards.
    14. Completes all administrative and clinical responsibilities willingly and competently.
    15. Immediately reports any real or suspected child abuse or neglect, as defined in FL Statutes, Section 415.504, to FL Department of Children and Families via the FL Protective Services System (1-800-962-2873) as a condition of continued employment.

    Detailed Responsibilities:

    1. Provides quality therapeutic services to a full caseload of clients, meeting or exceeding team productivity, billing and administrative standards:
      • 95% TPU compliance
      • 100% PB2 compliance
      • 100% CFARS compliance
      • No one on 60 Days List
      • No expired Treatment Plans
      • Averages at least 50% productivity
    2. Immediately alerts the Licensed Clinical Supervisor or Program Director of any unusual problems, anomalies or potential crises that arise with clients.
    3. Participates pro-actively in the monthly peer review process as part of continuous quality assurance and performs regular chart QA audits to ensure compliance.
    4. Participates pro-actively in individual clinical/administrative supervision at least twice a month. Is open to and accepting of clinical supervision and professional critique.
    5. Develops and completes intake forms, psychosocial evaluations, treatment plans and progress notes within the required timeframe, to comply with agency policies and procedures and Medicaid standards.
    6. Diagnoses client symptoms according to the DSM IV and develops and implements appropriate treatment.
    7. Involves clients and families in treatment planning and decision making as appropriate.
    8. Maintains personal work space and/or office in a clean, well-organized and safe manner.
    9. Ensures that required timesheets, leave requests and other routine paper work are completed accurately within the required time frame.
    10. Seeks funding sources for clients who lose theirs
    11. Participates in staff training and other agency-related activities as required.
    12. Completes other tasks required by the Licensed Clinical Supervisor or Program Director.

    Required Competencies:

    1. Knowledge of:
      • Therapeutic modalities and approaches used in treating children, adolescents and their families.
      • Therapeutic and communication techniques appropriate to the age and specific needs of clients.
      • Maintaining charts and records according to professional standards.
      • Office equipment such as fax machines, copiers, phone systems and the use of computers for spreadsheet, word processing, database management and other applications.
      • Reading, writing and speaking so others can understand.
      • Basic math.
    2. Skills:
      • Providing sound clinical practices, including diagnosing according to DSM-IV and developing appropriate treatment plans.
      • Demonstrating cultural sensitivity and understanding.
      • Demonstrating flexibility, adaptability and problem-solving skills in a variety of settings.
      • Ensuring work time is used productively and efficiently.
      • Moderate computer skills inputting at least 35 correct words per minute (cwpm), utilizing agency IT systems and software.
      • Using the internet to research data and obtain information.
    3. Abilities:
      • Establishing and maintaining constructive and cooperative working relationships.
      • Building mutual trust, respect and cooperation with team members and other agency staff.
      • Explaining things to clients and families so they understand and are encouraged to be involved in the treatment process.
      • Observing, analyzing and monitoring situations to ensure client safety and to make sound decisions.
      • Comparing and analyzing information for reports and to solve problems.

    Physical Demands/Working Conditions:

    • Intermittent physical activity including bending, reaching, turning, twisting, stretching and prolonged periods of sitting.
    • Lifting and carrying boxes, lap top computer, client files and other items up to 15 pounds.
    • Manual dexterity in order to open locked cabinets, use a keyboard, operate office equipment and other similar tasks.
    • Hearing, seeing and communicating by phone, personal interface or in writing, to receive and convey information.
    • Inductive and deductive reasoning.
    • Critical thinking using logic and analysis, observation and evaluation.
    • Remembering information.
    • Exposure to virus, disease and infections.
    • Overhead florescent lights, extended periods of time at a video display terminal and air conditioning.
    • Getting into and out of a vehicle multiple times during the work day, in a variety of weather conditions.

    Minimum Qualifications:

    A Master’s degree from a FL license-eligible program that allows the practitioner to register as an intern in the social work, therapeutic mental health counseling or marriage and family therapy disciplines is required. Previous experience providing therapeutic services to children and/or families and developing treatment plans based on DSM- IV diagnoses is preferred. Moderate computer skills are required, such as inputting at least 35 cwpm and familiarity with spread sheets and Microsoft Outlook. Reliable transportation with liability insurance, a FL driver’s license and good driving record are also required.

    The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by the incumbent. It in no way states or implies that these are the only duties to be performed. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. This job description will be reviewed periodically and may be revised to more accurately reflect the job and/or the needs of Child Guidance Center.